How to Choose a Provider
- Speak with the prospective providers on the phone.
Ask them how much experience they have in working with the issue or issues you seek help with.
A provider need not have gone through what you have been through to be helpful, but he or she needs to convey an initial understanding of how your experience is now affecting your life.
If you are a veteran and have an obvious physical injury (like prosthetic limbs), tell the provider about this so that he or she can begin to understand what you have experienced physically. This exchange will also help you assess the provider’s comfort with your situation.
Ask the provider what his or her understanding of the military experience is. Providers may not be familiar with the military culture, but they must demonstrate a willingness to understand your culture and experience. The answer to these questions should give you a sense of whether you will be comfortable with a provider.
A comfortable relationship with a provider is an important factor in the success of counseling.
What to Expect from Give an Hour Services
- You will receive free and confidential counseling.
- You and/or your insurance company will not be billed for services through a Give an Hour provider.
- You can expect to gain a better understanding of what happened to you or your loved one as a result of the war.
- You can expect to understand how the trauma or your loved one’s experience is affecting your personal life and relationships.
- You can expect to learn ways of coping.
- You can expect that if you need additional services (such as medications), you will be referred appropriately.
- Counseling is a place where you can feel safe to talk about your deepest fears and concerns.
No payment or insurance information should be exchanged! If one of our providers asks you to pay for your sessions or asks for your insurance information, please let us know right away, by emailing firstname.lastname@example.org. We will respond quickly to you and will clear up the misunderstanding with them.