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Information for Providers

Current providers, be sure to login here.


Dear Provider,

Thank your for your willingness to donate your time to provide critical mental health services to U.S. troops and their family members. To make this a successful experience, we want to be clear about our philosophy, guidelines, and expectations.

Licensed mental health professionals, and directors of professional training programs.  
Please Register to give your time to Give an Hour™. Note that although only licensed mental health professionals may register, directors of professional training programs may contact us to arrange to help with our efforts.
 
 


  Any Questions? Begin with our FAQs for Providers.




  Learn more about being a Give an Hour provider and find opportunities to "give an hour" in your community while you are waiting for your first referral.



  Provider media and fundraising supplement with tools and ideas to help spread the word about our efforts.



  We would love to have your help expanding our network of licensed providers. The tool kit contains suggested samples for outreach within your professional community. 
 
Mental health needs of military personnel and their families

  Please also contact us promptly should you have questions or concerns during your time in our network.

Note for Alternative Providers: Those seeking services from Give an Hour may benefit from different types of support or treatment, such as yoga and meditation. Give an Hour does not maintain a network of registered providers of this kind, but we do have an informal listing of alternative providers who have expressed interest in serving our veterans. By offering to be included in this list, you are agreeing to volunteer your services to those who contact you from Give an Hour. Please use the contact us form to express your interest and we will be in touch.

Philosophy and Guidelines

Give an Hour is a nonpolitical organization whose current project focuses on the mental health needs of military personnel, veterans, their families, and their communities. We offer a range of mental health services in order to address a variety of needs for those seeking help. 

Who is eligible?

Give an Hour provides free services to all those affected by their or a loved one's post-9/11 military service. 

Those who are eligible include but are not limited to the following: 

  • spouses 
  • children
  • parents
  • siblings
  • extended family members
  • unmarried partners
  • National Guard and Reserves who have not yet deployed

Many of those seeking services may not be familiar with counseling or psychotherapy because they may not have needed services prior to their military involvement. Therefore, you will see terms such as “services” instead of “therapy” to reflect this philosophy.  We believe that being sensitive to the specific circumstances that bring these individuals to our organization is critical for success.

Types of support

While the standard within the mental health community is to meet with the client in the practitioner’s office, we recognize that this may not be feasible for some seeking services from Give an Hour. We encourage the use of our HIPAA compliant video counseling platform (please register first by contacting info@giveanhour.org) or telephone support in those situations where the individual is unable to meet in person with the provider. We understand that  providers will need to rely on their professional judgment to determine when such contact may be insufficient to meet the individual’s mental health needs.

Provider Resources

We provide a variety of materials on our secondary website, Connected.giveanhour.org to help clinicians familiarize themselves with the military culture and experience. Knowing the unique issues facing those who serve is critical for success. 
 

Mental health professionals should provide services only in areas where they are qualified to practice. For example, only those who have training and experience with the treatment of post-traumatic stress should list themselves as available to provide this service. Clinicians not trained in a particular area will find guidelines to assist them in locating an appropriate provider.

In addition, clinicians are welcome to contact us for assistance. 

 

Expectations & Terms of Service

Expectations

You have generously agreed to provide one hour per week of mental health support or treatment at no charge. (Unfortunately, this donation is not tax deductible.) You have agreed to participate in the Give an Hour™ network for a minimum of one year. We understand that extraordinary situations may arise that could prevent you from honoring your commitment. We ask that you contact us directly if such circumstances arise. During your year in our network, you may work with one individual or you may see a series of clients. This depends on the specific situations you encounter. We ask that you change your "availability status" to "full" (from "available") if you are working with an individual or family and your time is filled and you wish to stop receiving additional requests from individuals.

We expect you will update your contact and license information when necessary (or ask us to do so) and answer by phone or e-mail all inquiries regarding your services. Please respond even if your time is filled with a reply indicating you are not currently available.  You are also obligated to notify Give an Hour if you are ever subject to disciplinary action or any other change in professional status.

We expect you to keep in mind that Give an Hour is a nonpolitical organization whose mission is to assist those who serve and their loved ones as they cope with the effects of deployment and combat. We know that you will conduct your practice using the highest ethical standards and that you will respect and honor the dignity and individuality of those who seek your assistance.

A core belief of our organization is that individuals in need benefit from the opportunity to give back once their needs have been addressed. As your clients near the end of their work with you, we encourage you to remind them of the available opportunities posted on this website for giving back to their communities or to find their own opportunities. We all have something valuable to give. Our society will benefit as we harness the resources inherent in each of us.

Terms of Service

By registering with Give an Hour:

  • You warrant that you are a licensed mental health professional in good standing in the state in which you are practicing.
  • You warrant that you will notify Give an Hour if you are ever subject to disciplinary action or any other change in professional status.
  • You warrant that you are providing mental health services in areas that you are qualified to practice.
  • You warrant that you have in place sufficient malpractice insurance coverage.
  • You warrant that you will use only a HIPAA compliant, secure video platform, approved by Give an Hour, when providing services to GAH clients.
  • You warrant that you have viewed the orientation video and completed the review.

Give an Hour specifically disclaims all warranties and liabilities regarding its clients.  Give an Hour does not prescreen clients. We expect you to take all precautions to ensure that your relationship with your clients is safe and successful.

Give an Hour reserves the right to terminate participation in our network with or without cause at any time.

Provider Benefits




To recognize you for your commitment to Give an Hour and to help advertise your affiliation with Give an Hour, we encourage you to display your Give an Hour certificate in your office. This certificate is available to all Give an Hour providers. If you would like a certificate, please contact Emily Vincent at evincent@giveanhour.org.
GoodTherapy has partnered with Give an Hour and now offers a free 60-day trial membership. GoodTherapy.org is a leading online therapist referral directory, searched by over 1.5 million people per month, with a mission of reducing harm in therapy through education and advocacy. For more information or to register, visit Good Therapy's membership page; use code TRIAL602011GAH for your free 60-day trial.


We are pleased to be able to pass on a generous offer from HelpPRO, a leading online therapist registry used by thousands nationwide to locate mental health professionals: all Give an Hour providers are entitled to a free one-year listing on HelpPRO's Therapist Finder (a $75 value). To learn more about HelpPRO and sign up, please visit http://www.helppro.com/counselingforsoldiers.aspx.

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